Award-winning Taiwanese bubble tea with hand-shaken teas and signature boba at West Mall.
CHICHA San Chen at West Mall is an outlet of the internationally acclaimed Taiwanese bubble tea brand that has won numerous awards for its dedication to tea craftsmanship.
Founded in Taiwan, the brand distinguishes itself by hand-shaking each tea to order and using premium tea leaves, resulting in drinks that deliver depth, aroma, and complexity far beyond the average bubble tea.
The menu features the signature Brown Sugar Boba Milk, where freshly cooked tapioca pearls are coated in rich brown sugar syrup and paired with fresh milk, alongside a curated selection of fruit teas, oolong lattes, and roasted tea series. Each drink is prepared with precision -- from the steeping time to the shaking technique -- reflecting the brand's philosophy that tea-making is an art. Sugar and ice levels are customisable to individual preference. For those who believe bubble tea should be more than just sweet, CHICHA San Chen at West Mall raises the bar. Experience the difference that genuine tea expertise makes, one hand-shaken cup at a time.
1 Bt Batok Central, B1-15 West Mall, Singapore 658713
Never going to patronise this outlet again. Ordered fruit tea and the staff simply took out a jug of tea from the fridge and pour into a cup, add water and ice and passion fruit syrup. I noticed that the staff did not use their teapresso machine to brew the tea leaves for my drink. When asked, the staff had the cheek to say "yes, the tea was brew on the spot"
Deepa Kok
I just went to the newly opened milk tea shop in B1. After buying a milk tea, I waited for my drink in the waiting area, but a male employee threw the straw directly to me instead of tying it up to me like the employees of other branches. And the taste was also very light. The more I drank, the more greasy I felt. The male employee’s name seems to be 志hong . I won‘t come again next time.
Positive Reviews
Suresh Cheong
Interesting new drink. Fantasy series drink with mixture of lemon with orange, peach or grapefruit.
Awesome service from 智鸿 & 馨兒.
Arun Raman
Friendly staff and good service. Love the new variety of drinks.
Darren Sim
I recently discovered CHICHA and it’s quickly become my go-to spot for bubble tea. The drinks are consistently delicious, with a great balance of flavour and sweetness ps. you can really tell they use high quality tea leaves. My favourite is their fresh milk brown sugar, but honestly, every drink I’ve tried is so good. Their service was fast and the people were really welcoming.