Starbucks at Westgate
Location: 3 Gateway Dr, #02-04/04A Westgate, Singapore 608532
Floor L2 · Westgate
Starbucks at Westgate pours handcrafted coffee and seasonal specials in a spacious, comfortable cafe in Jurong East.
Starbucks at Westgate pours handcrafted coffee and seasonal specials in a spacious, comfortable cafe in Jurong East.
Starbucks at Westgate is the premium coffee destination in Jurong East, serving handcrafted espresso beverages, Frappuccinos, and seasonal specials that keep fans coming back for more.As the world's premier roaster and retailer of arabica coffee, the brand delivers consistent quality across its menu, from the classic Caramel Macchiato to limited-edition collaborations that generate buzz every season. The spacious, well-lit interior with comfortable seating makes it an inviting spot for work, study, or a leisurely coffee break.
Beyond drinks, the menu includes sandwiches, pastries, and the popular Starbucks Reserve selections for those wanting a more premium brew. Free Wi-Fi and ample power outlets make the Westgate outlet a favourite for remote workers and students. Prices are consistent with Starbucks' islandwide rates, and the convenience of mobile ordering through the Starbucks app speeds up the process during busy periods. Whether you need your daily caffeine fix or a comfortable spot to unwind, Starbucks at Westgate delivers the full coffeehouse experience. It is the global standard, right in the heart of Jurong.
Operating Hours
Overall Rating
Based on 781 Google reviews
Negative Reviews
Ganesh Wong
It's a Starbucks! This outlet is situated at Westgate shopping mall Level 2, very near the entrance to Jurong East MRT gantries. Place used to have air-conditioned and non air-conditioned sections. Now it's all air-conditioned. Gets very crowded during peak hours. Crowds were mix of working class and students. Came for the Grapefruit Passion Jewel, it turned out to be a kind of fruity bubble tea (using pearl jellies). Taste was okay, rather sweet. Service crews were friendly, wait time was short. Place was spacious and clean. Baby seats are available. Room sits approximately 65 pax.
Lakshmi Tan
I am writing this review with deep disappointment after a shocking experience of clear discrimination at this Starbucks (Westgate, 608532) on Monday, November 18th, around 7:30 PM. The issues began at the counter. I asked the male barista about the tea options since they weren't clearly listed. His response was extremely impatient; he just pointed vaguely at the tea pots without a word of explanation. To add insult to injury, he abruptly switched from English to Chinese mid-interaction, despite me speaking to him in English perfectly fine. This was condescending and unprofessional. The situation escalated when the male manager singled me out. Shortly after I sat down, he came to my table and told me I couldn't have my externally purchased water bottle on the table (I wasn't even drinking from it). When I questioned this, he insisted. However, I immediately noticed a middle-aged man at a nearby table who also had an outside water bottle on his table, and the manager completely ignored him. When I tried to point out this unfair and targeted enforcement of the rules, the manager refused to engage in a constructive conversation, dismissed my concerns, and walked away rudely without any apology. As a young Chinese woman, I am convinced that I was treated this way because of my race, age, and gender. The selective rule enforcement and the condescending language switch are clear indicators of bias. I do not feel safe or welcome at this location. I would caution other customers, especially young women and people of color, to be aware of the discriminatory behavior practiced by the management here. There are other Starbucks locations that value all customers equally..
Janice Teo
The food and generally nice. But my recent counter was unpleasant. They had recently implemented the 1-hr time limit in the store. My family arrived at around 10 a.m., ordered their food, and began eating. I joined them about 45 minutes later. When I was about to place my own order, one of the staff members stopped me and said that we had to leave after one hour from the time my family first ordered. I explained that I was a new customer and that the one-hour duration should reasonably start from my own order, with my family simply accompanying me. The staff member said he understood but insisted that this was the rule, adding that he would “show leniency” by allowing us to continue eating. I found this explanation both inconsistent and unreasonable. I would appreciate it if this rule could be reviewed for fairness and clarity.
Positive Reviews
Arjun Low
Best place to enjoy a cup of coffee with your family and friends. Beautiful environment and its quite spacious. Very accessible since it's just near to the Jurong East MRT and because of that it's usually crowded as well. Got bakery stuff to enjoy with your coffee like cakes and other stuffs.
Nisha Tham
Ordered the matcha expresso fushion. The match is great that is not sweetened. The expresso added little bitterness. Strong and intense. Big merchandise. Great atmosphere. Fast ordering process. Will be good to have directory in terms of where to queue.
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Photo Gallery
Starbucks
Starbucks Coffee
The exterior of a Starbucks Coffee shop with large glass windows and doors. The prominent white illuminated sign "STARBUCKS COFFEE" is visible above the entrance. Inside, customers can be seen at tables and at the counter. A green Starbucks logo is visible on the right side of the building.
Starbucks Storefront
A wide shot of the exterior of a Starbucks coffee shop. The large, illuminated "STARBUCKS" logo is prominently displayed on the facade above a glass storefront. People are walking in front of the store, and the interior is visible through the glass, showing seating areas and a counter.
Starbucks Coffee
The exterior of a Starbucks Coffee shop. The large white text "STARBUCKS COFFEE" is visible above the entrance. A circular green Starbucks logo is also displayed on the right side of the storefront. The glass doors and windows show the interior of the shop, including a counter, display cases with food, and seating areas. There are decorative illustrations of people holding coffee cups on the glass. A sign inside mentions "STARBUCKS REWARDS CELEBRATING 1,000,000 MOMENTS AND MORE."
Starbucks
The exterior of a Starbucks coffee shop with large glass windows and doors. The prominent white "STARBUCKS" sign is visible above the entrance, along with several green Starbucks logo circles. Inside, customers are seated at tables, and a counter area with coffee machines is visible. A large artwork of coffee beans on a branch hangs on the wall inside.
Starbucks
The exterior of a Starbucks coffee shop with large glass windows and doors. The Starbucks logo is prominently displayed on the facade. Inside, customers are seated at tables, and baristas are visible behind the counter.
Starbucks Coffee Shop Interior
A well-lit Starbucks coffee shop with a modern, clean aesthetic. The interior features light wood paneling on the counter and walls, with a large glass facade allowing natural light to enter. Seating areas with tables and chairs are visible inside and through the windows. A decorative mural of coffee beans adorns one of the interior walls. The flooring is a light-colored tile with a geometric pattern. In the background, signage indicates directions to L2, Lobby B, and Jurong East, suggesting the location is within a transportation hub or large building.
Muffin with Toppings
A close-up shot of a muffin with dark chocolate chunks and chopped nuts on top, served in a brown paper liner on a wooden tray. A white mug with a logo is blurred in the background.
Oreo Cheesecake Slice
A slice of Oreo cheesecake on a white plate with a fork. The cheesecake has layers of cream cheese filling and crushed Oreos, topped with whipped cream and more crushed Oreos. A white mug with a logo is visible in the background.
Scrambled Egg Hot Dog with Cheese
A close-up shot of a scrambled egg hot dog with a slice of cheese on top, served on a napkin on a wooden board. A white mug with a green rim and embossed logo is visible in the background, along with a portion of an egg in an egg cup. A red sticker on the napkin reads "Healthier Choice Lower in calories".
Starbucks Coffee and Pastry
A white mug with the Starbucks Coffee logo sits next to two pastries on plates. One pastry is partially eaten, with a fork resting on the plate. The other pastry is whole and sits on a separate plate. A sprig of greenery is placed between the mug and the pastries. The background is a white wooden surface.
Emperor's Clouds & Mist Green Tea Box
A box of Starbucks Teavana Emperor's Clouds & Mist Green Tea. The box features a gradient of dark teal to light green with abstract cloud-like patterns. Text on the box indicates it is green tea with light, toasty-sweet notes and a medium caffeine level. It contains 12 full-leaf sachets, with a net weight of 31.2 g.
Starbucks Teavana English Breakfast Black Tea Box
A box of Starbucks Teavana English Breakfast black tea. The box is predominantly dark blue with a watercolor-like purple and white design. Text on the box reads "ENGLISH BREAKFAST BLACK TEA" and describes it as "Full-bodied black tea with rich, malty undertones." It also indicates the caffeine level and states there are "12 FULL-LEAF SACHETS - 3.4 g" with a net weight of "40.8 g." The Starbucks Teavana logo is visible on the right side.
Starbucks Drinks
A tray with two iced Starbucks drinks in plastic cups, one hot drink in a white mug, and a small shaker of cinnamon powder. The Starbucks logo is visible on the iced drinks and the mug. A label on one of the iced drinks reads "Mr Ricky Seah, 1. Caramel Mac-V, *For Here, Less Sweet" and includes order details.
Pastry Display
A display case filled with various pastries, cakes, and cookies. Items include puffs, croissants, cookies, muffins, and slices of cake and cheesecake.
Starbucks Merchandise Display
Shelves stocked with various Starbucks merchandise, including coffee bags, tumblers, mugs, and holiday-themed items. A sign advertises "Starbucks Mini Bearista Cup Clip Blind Box" for $8.90.
Coffee and Pastry
A white mug with a Starbucks logo filled with a frothy coffee drink sits on a black tray next to a chocolate croissant on a white plate. A fork and spoon are also on the plate. A hand is holding a white slip of paper near the mug.
Latte with Heart Art
A white mug with the Starbucks logo is filled with a latte. The latte has foam art in the shape of a heart. The mug sits on a wooden table.
Starbucks Drink
A close-up of a Starbucks Frappuccino with whipped cream and caramel drizzle, placed on a wooden table. The Starbucks logo is visible on the cup. In the background, blurred wooden chairs and tables suggest a cafe setting.
Starbucks Drinks
Three Starbucks drinks with customized labels are on a wooden table. The drinks appear to be a purple-colored beverage, a white mocha, and a green beverage. Labels indicate they are for "Mr Ricky Seah" and include order details. In the background, other patrons are visible. A partially eaten pastry is in the foreground.
Cafe Interior
The interior of a cafe with wooden tables and chairs arranged on a checkered floor. Large windows look out onto a busy street or mall with other shops visible. A large artwork of coffee beans hangs on the wall.
Starbucks Pastries and Cake
Three savory pastries and a slice of chocolate cake are served on white plates with Starbucks logos. A circular coaster with Starbucks Rewards information is also visible.
Starbucks Interior
The interior of a Starbucks cafe with wooden tables and chairs. A large mural of coffee beans on a branch hangs on the wall. Several patrons are seated at tables, some working on laptops. The lighting is bright and natural light streams in from large windows.
Food Display Case
A display case filled with various food items including pies, quiches, wraps, sandwiches, pancakes, and cakes. Labels indicate prices and some item names.
Iced Chocolate Drink with Whipped Cream
A tall glass of iced chocolate drink topped with whipped cream and a dusting of cocoa powder. A nutritional grade label indicates 'C' and '8% sugar'. A Nutri-Grade scale is visible at the bottom left.
Two Starbucks Drinks
Two Starbucks drinks with whipped cream are on a wooden table. The drink on the left is a White Mocha, and the drink on the right appears to be a birthday cake flavored Frappuccino with sprinkles and a Patrick Star decoration. Both drinks have customer order labels. A person in a pink shirt is visible in the background.
Iced Coffee with "Enjoy :)" written on cup
An iced coffee drink in a clear plastic cup with a lid sits on a wooden surface. The cup has a brown cardboard sleeve with the Starbucks logo. The words "Enjoy :)" are written in black marker on the side of the cup. The background is blurred, showing greenery and a window.
Starbucks Rewards Receipt
A digital receipt from Starbucks Rewards showing a purchase made on March 31, 2026, at 07:23 PM at the Westgate store. The transaction includes one Iced Chai Tea Latte (Grande, Low Fat Milk, Less Ice, 4 pumps of Chai Tea Syrup) and one Strawberry Pistachio Praline Cake. Both items were eligible for a birthday treat, resulting in a free slice of cake with each purchase, which was applied as a discount. The receipt also shows the transaction ID, GST number, and 3.80 stars earned.
Starbucks drinks
A white mug with the Starbucks logo is in the foreground, with two other drinks in plastic cups blurred in the background. The drinks appear to be a chocolate-based beverage and a caramel-colored frappuccino. The setting seems to be inside a Starbucks store, with other patrons visible in the background.
Coffee Cup in Cafe
A close-up of a white coffee cup with a green Starbucks sleeve sits on a wooden table. In the blurred background, a cafe interior is visible with patrons seated at tables and ambient lighting.
Bakery Display Case
A display case filled with various baked goods including pies, pastries, croissants, and cakes.
Burrito and Coffee
A close-up shot shows a breakfast burrito and a cup of coffee on a wooden table. The burrito is wrapped in a tortilla and sliced diagonally, revealing a filling. It rests on a white plate with a fork and knife. The coffee is in a white mug, topped with foam. The Starbucks logo is visible on the plate. A circular coaster with the Starbucks logo and text "THE STAR SO REVE" is partially visible on the right.
Starbucks Shiok ah-ccino Advertisement
An A-frame sign displays an advertisement for a Singapore exclusive Starbucks drink called "Shiok ah-ccino". The drink is described as a strawberry delight, blended with real strawberries and made with non-fat milk. The sign features a large image of the drink topped with whipped cream and a chocolate heart with "Shiok!" written on it. The Starbucks logo is visible at the top of the sign and on the drink itself.
Interior of a cafe
The image shows the interior of a cafe with wooden accents and checkered flooring. Several patrons are visible, some standing in line and others seated at tables. Large windows allow natural light to illuminate the space.
Starbucks Drinks
Two Starbucks drinks on a wooden table. One is a hot beverage in a white paper cup with a sleeve featuring the Starbucks logo. The other is a cold beverage in a clear plastic cup with a lid and straw, also featuring the Starbucks logo. The background shows a blurred interior of a cafe with windows and other patrons.
Starbucks Drink and Pie
A Starbucks Frappuccino with whipped cream and shredded cheese topping sits next to a wrapped pastry and a savory pie on a white plate with a fork and knife. The Starbucks logo is visible on the cup and plate. The scene is set on a wooden table with a window view of trees and buildings in the background.
Starbucks Drinks and Pastry
A table with several Starbucks drinks and a pastry. The drinks have labels with names and order details. A promotional coaster for the Starbucks rewards program is also visible.
Starbucks Sweet Drinks Promotion
A promotional banner for Starbucks featuring sweet coffee drinks. The banner has the text "SWEET AS YOU LIKE" and displays images of "Vanilla Sweet Cream Cold Brew", "Vanilla Latte", and "Caramel Macchiato". The "Vanilla Latte" description also mentions availability in Caramel, Salted Caramel, and Hazelnut Lattes. The Starbucks logo is partially visible on the left.
Busy cafe interior with patrons
A bustling cafe interior with many patrons seated at tables, some working on laptops and others socializing. The cafe features wooden furniture, checkered flooring, and artwork on the walls. Large windows offer a view of a shopping mall.
Interior of a coffee shop
The image shows the interior of a coffee shop with customers and staff. There are menu boards on the wall, a display case with pastries, and seating areas. Some customers are seated at tables, while others are at the counter. The overall atmosphere appears to be casual and relaxed.
Iced Coffee Drink
A close-up shot of an iced coffee drink in a clear plastic cup with a green straw. The cup has the Starbucks logo on it. The drink is on a wooden table. In the background, a yellow bag with the letter 'B' and the word 'SELECTION' is visible.
Starbucks Merchandise Display
Shelves stocked with various Starbucks merchandise, including coffee bags, tumblers, mugs, and other drinkware. The display features a range of colors and designs, with a prominent sign for "STARBUCKS BEARISTA BEARS - Limited Edition".
Croissant and Coffee
A close-up shot of a croissant and a cup of coffee on a wooden table. The croissant is on a white plate with cutlery. The coffee is in a white mug with a logo.
Sweetness Customization Menu
A menu board displaying options to customize drink sweetness. It features two drinks: Vanilla Latte and Caramel Macchiato. The board indicates three sweetness levels: Not Sweet, Less Sweet, and Regular.
Starbucks Westgate Chalkboard
A chalkboard sign at Starbucks Westgate displays a message about staying safe and socially responsible. It also includes the Starbucks mission statement: "To Inspire and nurture The human Spirit~ One Person. One cup and One neighbourhood at a time." The sign features drawings of coffee cups and a timer.
Starbucks Interior
An interior view of a Starbucks coffee shop with customers and staff. There are menu boards on the wall behind the counter, and various merchandise, including tumblers, are displayed on a table in the foreground.
Starbucks Interior
The interior of a busy Starbucks cafe with many customers seated at tables. The cafe features wooden accents on the ceiling and walls, with bright lighting. Several Starbucks logos are visible on the walls.
Starbucks Snacks and Gift Cards
A display of Starbucks snacks, including bags of mixed nuts and caramel waffles, alongside a rack of Starbucks gift cards. A menu board featuring drinks like Vienna Creamy Latte and Iced Honey Plum Pure Matcha Latte is also visible, with some items marked as 'Sold Out'.
Starbucks Meatless Food Options
A table setting with two wraps, a coffee, and a Frappuccino. A teddy bear is placed near the coffee. The wraps are labeled as "Meatless Beef, Avocado Omelette, Mushroom & Cheese Wrap" and "Egg White, Roasted Pepper, Mushroom & Cheddar Wrap". The coffee is described as "Freshly brewed coffee with oat milk" and the drink is a "Soymilk Java Chip Frappuccino". The text "Starbucks Meatless Food Options" is also visible.
Starbucks Menu and Promotional Display
A close-up view of a Starbucks counter area, featuring several menu boards and promotional displays. One sign highlights "SIP, SLURP, POP" with images of drinks. Menu boards list various espresso drinks, teas, and coffee traveler sets with prices. Below the menus, promotional materials for "MID AUTUMN" and "DELICIOUS ALL DAY LONG" with food images are visible. A basket with merchandise and a black cap is also present.
Starbucks Counter
A view of a Starbucks counter with menus displayed above, a payment terminal, and food items in a display case. The menu boards show various coffee and tea options. A promotional sign advertises a Starbucks Mason Jar or Net Tote Bag with a drink purchase.
Coffee Shop Counter
A view of a coffee shop counter with a display case full of pastries and drinks. There are menus on the wall above the counter. Several customers are visible at the counter.
People sitting at tables in a Starbucks
A busy Starbucks interior with several patrons seated at tables, some engaged in conversation, others looking at their phones. The decor includes wooden accents and large windows. A Starbucks logo is visible in the background.
Starbucks Interior
A view of the interior of a Starbucks coffee shop, showcasing shelves stocked with coffee bags and merchandise, a display of cups and tumblers, and a basket of plush toys. A sign promotes Starbucks Rewards, and another highlights coffee, smiles, and gifts. A 30% off sign is visible on a shelf. Through the glass windows, patrons can be seen seated at tables.
Happy Lunar New Year 2021 Hours
A sign wishing a Happy Lunar New Year 2021 and stating that the business will be brewing throughout the festive season. It lists special operating hours for February 11th (CNY Eve) from 7:00 AM to 12:00 AM, February 12th-13th from 7:30 AM to 12:00 AM, and February 14th from 7:30 AM to 10:00 PM. The sign includes a graphic of a bull and floral elements.
Coffee Shop Counter
A view of a coffee shop counter with a display case full of pastries and cakes, a menu board above, and various coffee-making equipment.
Coffee Shop Counter
A view of a coffee shop counter with a wooden countertop, green tiled backsplash, and various coffee-making equipment. There are menu boards on the wall displaying food and drink options. Staff members are visible behind the counter. A sign about personal belongings is in the foreground.
Interior of a coffee shop
The image shows the interior of a coffee shop with large windows looking out onto a street at night. There are several tables and chairs, a counter with a tray return station, and people sitting and standing. The overall ambiance is casual and relaxed.
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