Snackz It! @ Lot One at Lot One

Have been buying from this store quite a few times. But this time they really disappointed me. Bought their crispy chicken today and there was one strand of hair stuck in the batter, wanted to let it slide and just threw the piece away, but picked up a second piece to find another strand of hair. Staff was not wearing hair netting. On another occasion, another staff also was flipping his long hair while adding seasonings to my chicken. Very disgusted and ruined my appetite. Called their outlet but no pick up, Had to walk back to the mall to get a refund, what a waste of my time.

The staff ( the auntie ) was super rude even though it was HER mistake. she keyed in the wrong amount of money in the cashier, and I paynowed more money than I should. even though my first words was oh sorry I already transferred, she instantly blamed me and DID NOT even apologised at all. its not about the money issue, but the service here. seriously, what kind of attitude and service is this auntie giving? rude tone and attitude.

So so … pork cutlet was crunchy but the curry cmi 👎🏻