Long John Silver's at Westgate
Location: 3 Gateway Dr, #B1-10 Westgate, Singapore 608532
Floor B1 · Westgate
Seafood fast-food chain famous for batter-dipped fish, chicken, and seasoned crinkle fries at Westgate.
Seafood fast-food chain famous for batter-dipped fish, chicken, and seasoned crinkle fries at Westgate.
Long John Silver's at Westgate brings the American seafood fast-food chain to Jurong East, known for its signature batter-dipped fish, crispy chicken, and the seasoned crinkle-cut fries that have developed a cult following of their own.Located at #B1-10, this outlet offers a quick, satisfying meal for shoppers craving familiar, affordable seafood and chicken combos.
The menu features the classic fish and chicken combo meals, batter-dipped shrimp, clam strips, and the beloved hushpuppies — all served with generous portions of those iconic seasoned fries and creamy coleslaw. Value combos and family platters make it easy to feed a group without stretching the budget. The nautical-themed branding and fast-casual format keep things simple and efficient, perfect for a quick bite between shops. For batter-dipped seafood and chicken that hits the spot at Westgate, Long John Silver's is a reliable catch. It is fast, flavourful, and those fries are worth the visit alone.
Operating Hours
Overall Rating
Based on 158 Google reviews
Negative Reviews
Geetha Hao
Food came pretty fast compared to the other reviews. I only waited 5 minutes, but the quality was abysmal. I ordered 3x chicken breast but look at the batter, it isn’t cooked well like the fryer wasn’t at the right temperature. Mushy and unappetising.
Cecilia Gan
Want to claim the clam chowder on my "next visit" but the staff is very very not happy about it give a very bad face. She say she talk to the manager and not sure what they talk about. Next visit, did they wrote next hour? Next day? No they didn't.... If long john sliver can't afford to give free soup then don't do this promotion. Else just write it clearly...
Margaret Ang
Waited 40 mins for just a meal. Stop prioritising grab orders and concentrate on loyal customers who actually come down to your restaurant and give a damn. One side toasted, another side not toasted.
Kenny Chia
Usually I am able to tolerate long waits. However, waiting 30minutes for an order of sides is unacceptable. A seafood chowder and a cup of corn which takes at most 5 minutes to prepare. I am not only one unhappy with the slow service but theres a couple of customers here showing that they are visibly upset. You can see from the image that all the orders time have already turned red and most of the customers are already waiting very long for their food.
Positive Reviews
Linda Yeo
Ordered via the self-service ordering kiosk when visited on 21 July 2023 late afternoon. For the drinks, the system didn't have the option to request for no ice. Ordered the limited time promotion Chilli Crab Chicken. Contrary to its name, the dish didn't contain any crab (just a mimic of the chilli crab sauce). The two portions of chicken were also tiny, as such not really value for money.
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Photo Gallery
Long John Silver's
Long John Silver's
The exterior of a Long John Silver's restaurant with blue and wood paneling. There are tables and chairs set up in front of the entrance. Inside, customers can be seen ordering and staff are working. Digital ordering kiosks are also visible.
Long John Silver's
The exterior of a Long John Silver's restaurant with blue and yellow branding. There are tables and chairs set up for dining, and customers are seated. Digital ordering kiosks are visible.
Long John Silver's
The exterior of a Long John Silver's restaurant with blue and white branding. The restaurant features a counter for ordering and pickup, self-order kiosks, and seating areas with tables and chairs in yellow and blue. A "We Are Hiring" poster is visible on the right side.
Long John Silver's
The exterior of a Long John Silver's restaurant with its prominent yellow oval logo and blue accents. Inside, tables and chairs are visible, along with staff at the counter. A menu board is displayed to the right of the entrance.
Fried Shrimp
Two pieces of fried shrimp coated in a bright orange seasoning are presented on a white plate. The shrimp are curved, with their tails still attached and visible. The coating appears to be a fine powder, possibly cheese or spices, giving them a textured appearance. The background is plain white, isolating the food item.
Breakfast Platter
A white plate holds a breakfast meal. The meal includes scrambled eggs, three triangular pieces of French toast, a triangular hash brown, and a piece of grilled meat. A white mug filled with black coffee is positioned behind the plate. A small glass dish containing a dark liquid, likely syrup or sauce, is to the right of the plate.
Fried Fish Fillet
A golden-brown, battered fish fillet, seasoned with a reddish-orange spice blend and herbs, is presented on a white plate against a white background.
Chicken Strips on a Plate
A white plate holds several golden-brown, breaded chicken strips. The plate rests on a light-colored wooden surface. Behind the plate, a vibrant red background features a sunburst pattern of radiating lines.
Two Buns with Chocolate and Crumbles
Two golden-brown buns are presented on a white rectangular plate. Each bun is generously topped with a drizzle of dark chocolate sauce and a pile of crumbled, cookie-like topping. Scattered around the plate are a few whole hazelnuts and a cracked hazelnut shell. The background is a textured, light-colored surface with some scattered chocolate shavings.
Creamy Soup with Garlic Bread
A yellow bowl with the Long John Silver's logo contains a creamy soup with visible pieces of chicken and herbs. Two slices of toasted garlic bread are served on a white rectangular plate alongside the soup.
Congee with Fried Dough Stick and Coffee
A white bowl of congee topped with chopped scallions, fried shallots, and ginger is served with a long fried dough stick resting on top. A white mug of black coffee is in the background.
Onion Rings
A stack of golden-brown, battered onion rings sits on a white plate against a white background.
Chicken Salad Bowl with Dasani Water
A white bowl filled with a salad containing lettuce, tomato slices, grilled chicken breast, corn, shredded carrots, and crispy toppings. A small dish of dressing is on the side. A bottle of Dasani drinking water is placed next to the bowl.
Sprite Drink
A green cup with the Sprite logo and ice-filled beverage. It features a "Healthier Choice" emblem and a "Nutri-Grade" rating of B with 5% sugar.
French Fries
A serving of golden french fries in a yellow paper tray with the Long John Silver's logo visible on the side.
Philly Cheesesteak Combo
A Philly cheesesteak sandwich with lettuce and tomato, served with a cup of Coca-Cola Zero Sugar. A Nutri-Grade label indicates 0% sugar.
Iced Coffee with Cream and Chocolate Swirl
A clear glass mug filled with an iced coffee drink. Cream is swirled into the coffee, creating a marbled effect. Chocolate syrup is visible at the bottom of the mug and drizzled down the sides. A Nutri-Grade label indicating a 'C' rating and 9% sugar is in the lower right corner.
Cinnamon Sugar Buns
Two round buns coated in cinnamon sugar sit on a white rectangular plate. Three cinnamon sticks are placed in the foreground. The background is a textured, neutral color.
Battered Fish
A piece of battered fish on a white plate.
Churros with Chocolate Dip
Three cinnamon-sugar coated churros are arranged on a white rectangular plate. A small white bowl filled with chocolate dipping sauce is placed to the upper right of the plate.
Fried Chicken
A white rectangular plate filled with a pile of golden-brown fried chicken pieces sits on a light-colored wooden surface. The background is a vibrant red with radiating lines, creating a dynamic effect.
Salad with Dressing
A white bowl filled with a fresh salad containing lettuce, tomato slices, shredded cabbage, shredded carrots, and corn kernels. A small glass bowl of creamy pink dressing sits to the side.
Hash Brown
A single, golden-brown, triangular hash brown is shown against a white background. The hash brown has a crispy, textured surface, indicating it has been fried.
Breaded Chicken Breast
A close-up studio shot of a breaded chicken breast on a white plate. The chicken is golden brown and appears to be seasoned with herbs and spices. The background is plain white.
Beverage with Nutri-Grade Label
A clear glass mug filled with a light brown, frothy beverage. A Nutri-Grade label is visible at the bottom right, showing grades A, B, C, and D, with C highlighted and a "0% sugar" indicator.
Congee with Chicken and Coffee
A bowl of congee topped with pieces of fried chicken, fried garlic bits, and chopped scallions, served with a mug of black coffee. A red oval sticker with the text "HEALTHIER CHOICE" and "Lower in calories and sodium" is placed on the lower right side of the image.
Breakfast Set
A breakfast set featuring French toast, soft-boiled eggs, coffee, and a small dish of syrup or jam. Cinnamon sticks are scattered nearby.
Chocolate Pie Slice
A slice of chocolate pie on a white plate, garnished with whipped cream, chocolate drizzle, and chocolate chips. Chocolate chips and shavings are scattered around the plate.
Clam Chowder in a Yellow Bowl
A close-up shot of a bowl of clam chowder. The bowl is bright yellow and features the Long John Silver's logo. The chowder is creamy white with visible pieces of clams and herbs.
Meal Tray
A tray with a meal consisting of two bowls of soup, a sandwich, and a drink. One bowl contains congee with toppings, and the other appears to be a creamy soup. The sandwich is toasted. A large cup with a straw holds a beverage. The tray has a yellow insert with text that includes "LONG JOHN SILVERS" and various mall names.
Fish Dish with Fries and Vegetables
A blue plastic plate holds a meal consisting of a piece of fish covered in a rich, orange-red sauce, served over white rice. Accompanying the fish are a portion of french fries and a medley of steamed vegetables, including broccoli florets, sliced carrots, and cauliflower. The meal is presented on a tray with a paper liner that has various logos and text, including "WTF THE FISH" and what appears to be QR codes.
Restaurant Counter
A restaurant counter with a menu board displaying golden deals and side selections. A Coca-Cola dispenser is visible on the left. Several trays with napkins and cutlery are arranged on the counter. A staff member wearing a mask and cap is standing behind the counter. A screen on the right displays information about Fair Trade.
Fried Fish and Chips
A close-up shot of two pieces of battered and fried fish served with a side of french fries. The fish has a crispy, golden-brown exterior, and the fries are visible in the background. The food is presented in a white takeout container.
Long John Silver's Order Kiosks
Two self-order kiosks are set up in front of a Long John Silver's counter. The kiosk on the left displays breakfast items, including a Texas Chicken Sandwich for $6.50/$4.90 and a Pesto Chicken Sandwich for $6.90/$5.30. The kiosk on the right has a "ORDER HERE" sign and prompts users to "TOUCH SCREEN TO BEGIN." A neon sign above reads "ORDER HERE."
Takeout Bags Lined Up
A long row of white plastic takeout bags are lined up on a table. Some bags have handwritten labels and numbers. Behind the bags is an orange padded bench and a wooden paneled wall. In the foreground, there are blue and yellow chairs.
Fast Food Restaurant Interior
The image shows the interior of a fast food restaurant with blue and yellow seating. There are two self-order kiosks with screens displaying "THE KIOSK IS TAKING A BREAK". Tables and chairs are arranged for dining. The "ORDER HERE" sign is visible above the kiosks.
Long John Silver's Restaurant Interior
A view of the interior of a Long John Silver's restaurant. The blue and white branding is prominent, with the restaurant's name and logo visible. Several customers are seated at tables, and some are ordering at the counter. A menu board is visible behind the counter, displaying food items. There are also promotional posters on display.
Restaurant Interior with Boxes
The image shows the interior of a restaurant with wooden paneled walls and orange banquette seating. A table with blue and yellow chairs is visible, along with stacks of cardboard boxes labeled 'food packagings'. A door marked 'FOR STAFF ONLY' is on the right. A TV screen displays numbers. A black backpack is in the foreground.
Food and Drink on Tray
A tray with a piece of fried fish wrapped in branded paper, a fried potato triangle in a paper wrapper, and a cup with a beverage. The paper wrapping features various nautical-themed graphics and text, including "Long John Silver's" and "Feed Your Sea Tooth". The tray is placed on a wooden table.
Long John Silver's Meals
Two servings of fried fish and french fries are shown, along with two cups of soda with splashing liquid. The cups and the paper liners of the food trays display the Long John Silver's logo.
Long John Silver's Menu Banner
A large banner displays menu items and deals for Long John Silver's, featuring their signature Alaska Pollock fish. It shows various meal combinations, sides, and drinks. A digital screen next to the banner also displays menu information.
Receipt from Long John Silver's
A receipt from Long John Silver's at Westgate, Singapore. The receipt shows a queue number of 161 and details a purchase of 1 Truffle Fries (Regular) for $4.50. The total amount paid via VISA is $4.50.
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