Fikri Samy
This hao guy was rly rude when my bf was ordering and u can tell he got no vibes to work LOL got no basic manners at all pls be nice to customers :D.
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KOI Thé (Westgate) at Westgate
Location: 3 Gateway Dr, B1-K12, Singapore 608532
Westgate
Premium Taiwanese bubble tea with hand-shaken drinks and golden bubble pearls at Westgate.
Premium Taiwanese bubble tea with hand-shaken drinks and golden bubble pearls at Westgate.
KOI The at Westgate brings the beloved Taiwanese bubble tea brand to Jurong East, known for its commitment to hand-shaken beverages made with quality tea leaves and freshly cooked golden bubble pearls.Every cup is prepared with precision — the tea is brewed to the right strength, the pearls cooked to the perfect chewy consistency, and the sweetness levels fully customisable to suit individual preferences.
The menu features KOI's signature Macchiato series with its creamy cheese foam topping, alongside classic milk teas, fruit teas, and the ever-popular golden bubble milk tea that has become the brand's icon. Located conveniently at basement level B1-K12, it is an easy stop for shoppers craving a refreshing drink or a sweet treat to fuel a day out at Westgate. For bubble tea lovers in the Jurong area, KOI The at Westgate is the gold standard. It is every sip crafted with care — because great tea deserves nothing less.
3 Gateway Dr, B1-K12, Singapore 608532
Westgate
Operating Hours
Hours not available
Operating hours not available
Overall Rating
2.5 / 5
Based on 15 Google reviews
Mall Ranking
Not enough ratings
food Ranking
Not enough ratings
Negative Reviews
Yi Xuan Seah
Certainly! Here's a more polished and professional version of your message while still conveying your frustration clearly: I visited your shop on 26 June at around 7:15 PM during peak hours and was surprised to find that no plastic bags were provided. Am I expected to hand-carry my cold drinks all the way home? It’s disappointing that the shop didn’t anticipate the high number of customers and prepare accordingly. It feels unprofessional to expect customers to carry cold drinks without any proper packaging. Disappointing.
Desmond Lee
I just asked if the red bean product was available as the kiosk showed sold out but the online app showed available. The lady’s attitude was not very good not sure if she is she store manager there or what. Bad experience and quite disappointed. Please restock the taro red bean product soon. Thanks.
Positive Reviews
Lionel Samy
The worker served me broken macarons. I know it’s broken before I bought it, because they are in a protective cooler bag and I didn’t crush my bag. For $3.80 a piece the common sense is to give a perfect piece to the customer.
Nathaniel Yap
First time at this outlet. staff all very friendly to help with the ordering. cup has cute koi bear motif to celebrate national day! had the orh-nee taro milk tea with taro-q, so filling and yummy. 25% sugar is best sugar level to taste the taro!
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